Fast-Fix Jewelry and Watch Repairs, located at 295 Parkway Plaza, El Cajon, CA 92020, is a noteworthy destination for those seeking exceptional engagement ring creation and repair services in San Diego County. With a skilled team that has garnered a reputation for quick and efficient service, Fast-Fix understands the significance of weddings and engagements, emphasizing customer satisfaction throughout the process.
With 254 reviews analyzed, the overall sentiment from online customer reviews is:
Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 20%
- Negative: 25%
Customers have praised the knowledgeable and friendly staff, which includes testimonials highlighting the quality of repairs and the speed of service, with many satisfied that they received timely and effective solutions for their jewelry needs. However, a notable number of reviews express dissatisfaction with pricing and perceived upselling tactics, contributing to a degree of frustration among customers.
Best Review:
A customer named Cindy applauded the swift repair of her wedding band, noting the excellent price and efficiency, as her ring was beautifully restored in under an hour, reinforcing their position as a reliable choice for quick fixes.
Worst Review:
A review from Bill shared discontent over being quoted an exorbitant price for a battery replacement compared to much lower prices at other stores, feeling that Fast-Fix Capitalized on customers needing urgent service.
Operating Hours:
| Day | Hours |
|-----------|--------------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 11:00 AM - 8:00 PM |
| Saturday | 11:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 254
Store Phone Number: (619) 444-1170