Ishtar Jewelry, El Cajon CA

Ishtar Jewelry, located at 1265 Avocado Ave, Ste 101, El Cajon, CA 92020, operates in San Diego County and specializes in engagement ring creation and custom jewelry services. The store has a reputation for its knowledgeable staff, including Tomas, who is often cited for his attentive service and expertise in the jewelry industry. Customers appreciate the opportunity to collaborate closely on designing engagement rings, with options for unique custom creations tailored to individual preferences.

The establishment has garnered a total of 255 reviews, showcasing a mixture of sentiments about the service and product offerings.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Positive aspects highlighted in reviews include excellent customer service, responsiveness, and the ability to create beautiful custom engagement rings. Many reviews commend the team for their knowledge and willingness to help clients find exactly what they are looking for, often exceeding expectations in quality and service.

On the other hand, some negative reviews point to dissatisfaction with customer service experiences, particularly regarding perceived rudeness or dismissive attitudes from staff during busy periods. Complaints also include issues with pricing transparency and service delays.

Best Review:
Maryam expressed her delight with the exceptional service and ability to create customized pieces quickly, emphasizing the welcoming atmosphere and attentiveness of the staff.

Worst Review:
Rana highlighted a negative experience where she felt taken advantage of due to a miscommunication on pricing during a custom order, leading to frustration and dissatisfaction with the service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|--------------------|
| Monday: 11:00 AM - 6:30 PM |
| Tuesday: 11:00 AM - 6:30 PM |
| Wednesday: 11:00 AM - 6:30 PM |
| Thursday: 11:00 AM - 6:30 PM |
| Friday: 11:00 AM - 6:30 PM |
| Saturday: 11:00 AM - 5:30 PM |
| Sunday: Closed |

Staff members mentioned include Tomas.