Diamonds Ltd, located at 2812 Fletcher Parkway in El Cajon, CA, has been a beloved fixture in the community for over 40 years, offering personalized engagement ring creation and exceptional jewelry services. This family-owned shop is well-known for its friendly atmosphere, where both seasoned jewelers and customers can forge meaningful connections.

Bob and Peggy Zwibel, the owners, along with their knowledgeable team, create a welcoming environment for all. They take the time to listen to your vision and guide you through designing the perfect ring, helping to bring your unique ideas to life. Reviews frequently mention the patience and expertise of the staff, making the entire experience stress-free and enjoyable. Many customers appreciate the careful craftsmanship that goes into each piece, with engagement rings being a particular highlight.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 15% have shared neutral experiences, and 5% reported issues regarding service timing or repairs.

Opening Hours:

Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Kati praised the outstanding service from the team, noting that their engagement ring was crafted with care and fit perfectly with her family's needs while receiving heartfelt support along the way.

Worst Review: Will felt disappointed with the resizing service, mentioning that after a quick turnaround, the ring broke shortly after, leading him to question the quality of work.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.