Goldworks is a prominent jeweler located in Virginia Beach, offering custom jewelry design and repair services since 1978. Known for its expertise in engagement ring creation, Goldworks specializes in original designs using 14K, 18K, 22K, and 24K gold, as well as platinum. The jeweler is led by experienced goldsmith Theresa Parsons, whose craftsmanship has been recognized through numerous awards over her extensive career.

Customer reviews indicate a mixture of sentiment regarding the services provided. Positive feedback highlights the quality of workmanship and the uniqueness of the designs. Reviewers commend Theresa's artistic abilities and her dedication to meeting client needs, noting that the jewelry is handcrafted and of high standard. However, some negative reviews express concerns about customer service, particularly related to communication and pricing when it comes to resizing or alterations.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Goldworks is situated at 513 N Birdneck Rd, Virginia Beach, VA 23451. The phone number for inquiries is 757-428-7651.

**Hours of Operation:**
- Monday: Closed
- Tuesday: 11:30 AM - 4:30 PM
- Wednesday: 11:30 AM - 4:30 PM
- Thursday: Closed
- Friday: 11:30 AM - 4:30 PM
- Saturday: 11:30 AM - 4:30 PM
- Sunday: Closed

Staff member mentioned: Theresa Parsons

Best Review:
Laura praised Theresa's exceptional artistry and her high-quality workmanship, noting that she has followed her work for years and recognizes her talent.

Worst Review:
Kim expressed dissatisfaction with the communication regarding sizing options when having a bracelet altered for her granddaughter, feeling it was not handled as expected given the expertise of the jeweler.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.