Mister Jewelry, located at 5350 Kemps River Dr Suite 117, Virginia Beach, VA 23464, has been a trusted name in the jewelry industry since 1981. This family-run jeweler offers a wide range of services, with a particular focus on engagement ring creation and jewelry repair. Their skilled staff, trained by GIA and extensively experienced, provides personalized service tailored to each customer's needs. The store is known for its excellent craftsmanship, fair prices, and a welcoming atmosphere.
Customers have praised the attentive staff for their fast and friendly service, particularly for resizing rings and repairing watches, often completed while customers wait. Reviews frequently highlight the high-quality work and affordability compared to larger chain stores. Many customers appreciate the expert guidance provided throughout the engagement ring buying process, ensuring that each ring meets the customer's specifications and desires.
However, there are occasional mentions of customer dissatisfaction, primarily related to repair outcomes not meeting initial expectations. Some reviews indicate experiences with repairs requiring further attention, but the store often resolves these issues amicably.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is predominantly positive, with approximately 90% expressing satisfaction with their experiences, while about 10% report negative experiences. This indicates a strong customer approval rate for Mister Jewelry's services.
**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
**Staff Members:**
- Staff names are not specified.
Best Review:
Nick mentioned that Mister Jewelry has been a reliable choice for his family's jewelry needs for generations, highlighting their honesty and family-oriented service.
Worst Review:
Gill reflected a negative experience regarding a ring resizing, stating that the restoration did not meet his expectations and felt that the feedback was not adequately addressed.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 78
Store Phone Number: 7574249055