Long Jewelers, located at 2817 Shore Dr Ste 108, Virginia Beach, VA 23451, is a highly regarded destination for custom engagement ring creation and related jewelry services. With over 30 years in business, this jeweler has built a reputation for excellent customer service, knowledgeable staff, and high-quality craftsmanship. The owner, Jim, is noted for his personalized approach, often remembering customers’ names and providing tailored recommendations based on their preferences.
Operating hours are as follows:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Long Jewelers offers a range of services, including custom jewelry design, jewelry repairs, and appraisals. They are especially known for their unique engagement rings, often crafted with a personal touch by the skilled team that includes experienced appraisers and designers.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is positive, with approximately 75% of feedback being favorable, 15% neutral, and 10% negative. Customers frequently compliment the depth of knowledge and quality of service provided at the store, while some express dissatisfaction with their experiences, particularly relating to staff interactions.
Best Review:
Mike appreciated the personalized service provided by Jim and the staff, highlighting the long-standing relationships they maintain with customers.
Worst Review:
A customer named Jeff expressed frustration over his experience, pointing out a lack of attention and poor service from staff during his visit, leading him to seek services elsewhere.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff members mentioned include Jim.