Helzberg Diamonds, located at 701 Lynnhaven Pkwy Space G04, Virginia Beach, VA 23452, is a jewelry store specializing in engagement ring creation and other fine jewelry services. Operating in Virginia Beach County, the store is known for its wide selection of diamond jewelry and attentive customer service. The staff, including team members like Diane and Derek, receive praise for their patience and knowledge during the engagement ring selection process. Many customers have commented on the helpfulness of staff in understanding their needs and guiding them through custom jewelry options.

However, some reviews have highlighted issues with the store's customer service, citing experiences of being pressured while browsing and dissatisfaction with communication regarding policies. Overall, the store has garnered an average rating of 3.8 based on 12 reviews, indicating a mix of positive and negative sentiments from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Opening Hours**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

**Staff Members**: Diane, Derek

Best Review:
Melissa praised the store for having friendly and knowledgeable staff, highlighting the excellent service she received while searching for an engagement ring.

Worst Review:
Paul expressed frustration over pushy sales tactics and being signed up for a credit card without his consent, calling it a misleading experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.