Zales Jewelers located at 701 Lynnhaven Pkwy., Ste. E13, Virginia Beach, VA 23452-7299, is recognized for its wide-ranging services in jewelry, particularly in engagement ring creation. They offer a personalized experience for couples looking to create their dream engagement rings, complemented by various options, including custom designs. The store is well-staffed, with notable professionals such as Amy Ramirez and Gigi, who are frequently mentioned for their helpfulness and expertise.

The store also provides services like jewelry repair, cleaning, and appraisals, ensuring customers can maintain their treasured pieces over time. Operating in Virginia Beach, this location is known for its customer-focused approach and extensive inventory, making it a desirable destination for engagement ring shopping.

**Operating Hours:**
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Total reviews collected: 343

Overall Sentiment from Online Customer Reviews:
The atmosphere of customer feedback reveals a predominantly positive sentiment, with approximately 87% positive responses, 10% neutral, and 3% negative. Customers frequently applaud the attentive service and the range of options available.

Best Review:
Allyson shared a highly favorable experience with Amy, noting her kindness and the lack of pressure during the selection process, which made the journey to finding a wedding band enjoyable.

Worst Review:
Emerald expressed dissatisfaction with the lack of acknowledgment from staff during a visit, claiming they received no greeting while waiting for assistance.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Amy Ramirez
- Gigi