Crown Jewelers, situated at 367 Highland Ave, Augusta, GA 30909, is a distinguished jeweler with a strong focus on engagement ring creation and personalized customer service. With a 4.9-star rating from 153 customer reviews, this family-run establishment is well-regarded for its wide selection of unique antique-style jewelry and custom pieces. The owner, Joel Conte, and his knowledgeable staff are dedicated to ensuring that each client receives exceptional service throughout the ring selection process. They offer a range of jewelry services including ring sizing, appraisals, repairs, and custom designs.
Operating in Richmond County, Crown Jewelers maintains a commitment to a friendly, welcoming atmosphere, evidenced by numerous positive customer remarks praising their attentive service and quality craftsmanship. However, a few reviews outline negative experiences, often relating to perceived high prices or customer service complaints.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Opening Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff:
- Joel Conte
Best Review: A customer highlighted the exceptional service at Crown Jewelers, commending Joel and his team for their assistance in designing a unique engagement ring tailored to their preferences.
Worst Review: Another review expressed dissatisfaction with the owner's customer service approach, indicating a feeling of being rushed and not prioritizing customer concerns.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.