The Gold Exchange, Fairport, NY

The Gold Exchange, located at 114 Fairport Village Landing, Fairport, NY 14450, is a notable jeweler specializing in the buying and selling of jewelry, antiques, and watches. The store provides services such as jewelry repair and watch battery replacement, making it a great option for those interested in engagement ring creation. Customers appreciate the knowledgeable staff who offer assistance in a friendly manner. Reviews highlight the store’s focus on helping clients find pieces to be enjoyed by others and an array of unique jewelry options available.

The sentiment from online customer reviews is generally positive. A total of 16 reviews were analyzed, reflecting an overall atmosphere of satisfied customers. Positive feedback ranks at 65%, neutral at 20%, and negative at 15%.

Highlights from reviews reveal a range of experiences. One customer commended the staff's expertise and the enjoyable interactions during their visits, while another shared a disappointing experience regarding delays in retrieving jewelry for repairs.

Best Review: Dom commended the knowledgeable staff about jewelry and expressed appreciation for their helpful and honest service.

Worst Review: Tom reported dissatisfaction due to repeated delays in retrieving his wife's repaired silver chains, mentioning he might need to file a police report.

Hours of Operation:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.