Arik Jewelry, located at 1475 S Harbor Blvd, #D5, Fullerton, CA 92832, operates in Orange County, offering a range of services specializing in engagement ring creation. Customers have praised the jeweler for its exceptional customer service, particularly highlighting the knowledgeable and friendly staff, Fehmi and Kate, who assist clients in selecting or creating the perfect ring to fit their desires and budgets. The store welcomes customers seeking custom designs and provides services such as jewelry repair and appraisals. With a collection that includes an array of engagement rings, the store is noted for its attention to detail and quality craftsmanship.
Positive reviews underscore the professionalism and integrity displayed by the staff, with many clients expressing satisfaction with the craftsmanship and selection available. Customers appreciate the personalized attention they receive when designing their engagement rings, often noting that they feel genuinely cared for during their visit. Negative reviews, however, indicate concerns regarding discrepancies in product quality versus what was agreed upon, cautioning potential buyers to be aware and informed.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 8%
Negative: 5%
Highlight Reviews:
Best Review: A customer noted the exceptional service provided by Fehmi and Kate, emphasizing how they took the time to help create a unique engagement ring with incredible attention to detail and genuine care for the customer's satisfaction.
Worst Review: One customer expressed disappointment, stating that the ring received did not match the agreed specifications and quality, feeling that they were misled about the stones used.
Opening Hours:
- Tuesday: 11:00 AM - 5:45 PM
- Wednesday: 11:00 AM - 5:45 PM
- Thursday: 11:00 AM - 5:45 PM
- Friday: 11:00 AM - 5:45 PM
- Saturday: 11:00 AM - 4:45 PM
- Sunday: 11:00 AM - 4:45 PM
- Monday: Closed
Staff Members:
- Fehmi
- Kate
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.