Hood Jack Jewelers in Baton Rouge LA

Jack Hood Jewelers, located at 14395 Greenwell Springs Rd, Suite D, Central, LA 70739, operates in East Baton Rouge Parish and has been a trusted name in the jewelry industry for over 35 years. Known for their expertise in creating custom engagement rings, they offer a wide range of services including jewelry repair and design, specializing in diamonds, precious gemstones, and unique custom pieces that cater to individual customer requirements.

The shop is family-owned and operated, with positive feedback highlighting their personalized customer service. Reviewers appreciate the welcoming atmosphere and the willingness of staff, like Jack Hood and his family, to work within budgets while maintaining high-quality craftsmanship. Many customers rave about how the jewelers listen to their needs and deliver stunning results, leading to a high level of satisfaction.

However, there are some reports of delays in service and communication issues, particularly regarding timelines for ring resizing and repairs. One negative review pointed out frustrations over a lengthy wait time and lack of follow-up communication.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Jack Hood
- Kelli Hood
- Ann Hood

Best Review: A customer praised the friendly service and impressive engagement ring design, noting how the jeweler met their vision beautifully, which resulted in a cherished piece.

Worst Review: Another customer expressed dissatisfaction with the long wait for a resized ring and the miscommunication regarding a bracelet repair, feeling frustrated by the lack of timely updates.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.