E. Newcomer & Son Jewelers, located at 107 S Main St, Nappanee, IN, is a distinguished establishment known for its expertise in engagement ring creation and custom jewelry services—making it the oldest family-owned jewelry store in Indiana. With a strong reputation built since 1880, customers appreciate the unique designs and the quality craftsmanship offered.
Operating in Elkhart County, this jeweler provides services in fine jewelry repairs, custom design, and engraving. The staff, including experienced professionals and knowledgeable owners, are frequently praised for their friendly demeanor and personalized service, ensuring a welcoming atmosphere for all customers. The jeweler has received a total of 74 reviews across various platforms, indicating a solid presence in the community.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
**Positive reviews** highlight the exceptional customer service, showcasing staff who go above and beyond, ensuring customers feel valued and appreciated. Patrons frequently mention the incredible selection and the unique pieces available, particularly for engagement rings.
**Negative reviews** typically express frustration regarding repair timelines and service inconsistencies, with a few customers noting difficulties in follow-up about their jewelry fixes.
Best Review:
Patricia commended the incredible selection and service at Newcomer & Son, emphasizing the friendliness of the staff and their ability to assist effectively.
Worst Review:
Jake expressed dissatisfaction about the service time for his ring repair, stating multiple delays in the process made for a frustrating experience.
Operating Hours:
- Wednesday: 9 AM - 5:30 PM
- Thursday: 9 AM - 5:30 PM
- Friday: 9 AM - 6 PM
- Saturday: 9 AM - 5 PM
- Sunday: Closed
- Monday: 9 AM - 5:30 PM
- Tuesday: 9 AM - 5:30 PM
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
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