Persin and Robbin Jewelers, located at 24 South Dunton Ave, Arlington Heights, IL 60005, has been a cornerstone of quality jewelry service since 1959. This family-owned jeweler specializes in creating exquisite engagement rings and provides a comprehensive range of services including custom jewelry design, ring resizing, appraisals, and watch repairs. With a reputation for exceptional customer service, the knowledgeable staff, including renowned sales associate Heather, are dedicated to ensuring that each client receives personalized attention in a welcoming atmosphere.
Over a total of 409 reviews analyzed, the overall sentiment reflects a predominantly positive experience at Persin and Robbin Jewelers. Customer feedback indicates a strong satisfaction rate, with approximately 88% positive reviews, 8% neutral, and 4% negative sentiments observed.
Customers frequently commend the professionalism and friendliness of the staff, highlighting the store’s commitment to quality and customer care. Reviews suggest that the engagement ring creation process is particularly praised for its attention to detail and the ability to create custom designs tailored to individual preferences.
Best Review: Dennis expressed his admiration for the excellent service at Persin and Robbin Jewelers, noting how the team promptly assisted him in acquiring a Rolex for his 75th birthday.
Worst Review: Edward shared a less favorable experience, mentioning issues with a staff member who treated him dismissively when he sought help while shopping for a watch.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 9:00 AM - 4:30 PM |
| Sunday | Closed |
Staff members mentioned include Heather and owner Brad Robbin.