Dr. Jewelry LLC, located at 243 US-11, Trussville, AL, serves as a prominent destination for those seeking exceptional jewelry services, particularly in crafting bespoke engagement rings. Known for its solid reputation, this locally owned and family-operated business has been a part of the jewelry and diamond industry for over 30 years, ensuring expert craftsmanship and on-site repairs.
The store is open Tuesday to Friday from 9 AM to 5 PM and on Saturday from 9 AM to 2 PM, providing a friendly and knowledgeable environment for customers. The owner, with significant industry experience, is praised across various platforms for his reasonable pricing and guarantee on all work performed. Dr. Jewelry LLC has received 17 Google reviews, reflecting its commitment to quality service and customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 85%, Neutral: 10%, Negative: 5%
Positive feedback highlights the courteous service and quality of repairs, with customers expressing satisfaction with the reasonable prices and expertise in jewelry repairs. Notable is the appreciation for the owner’s dependable and friendly demeanor, which contributes to a welcoming atmosphere.
However, there's a minor presence of negative experiences, primarily revolving around delays in repair timelines, which some customers found frustrating.
Best Review:
Wayne noted that the shop is a good place to do business, emphasizing his long-standing relationship with the owner, who he describes as a trustworthy fixture in the community.
Worst Review:
Chancey shared a disappointing experience regarding a repair, expressing dissatisfaction after a significant issue with a bracelet fixed at the store, which broke soon after service.
Opening Hours:
- Tuesday: 9 AM – 5 PM
- Wednesday: 9 AM – 5 PM
- Thursday: 9 AM – 5 PM
- Friday: 9 AM – 5 PM
- Saturday: 9 AM – 2 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.