Kieu Hanh Jewelry, Westminster, CA

Kieu Hanh Jewelry, located at 9131 Bolsa Ave Ste 203, Westminster, CA 92684, is a family-owned jewelry store specializing in the creation of stunning engagement rings and other fine jewelry. With a long-standing presence in Orange County, this jeweler combines expert craftsmanship with a wide selection of GIA certified diamonds. They are known for providing exceptional customer service, taking the time to educate clients on diamond grades and assisting them in finding the perfect ring. Staff members, including the knowledgeable Alice, are praised for their attentiveness and willingness to accommodate special requests, including custom orders.

However, not all reviews are positive. Some customers reported unsatisfactory experiences, citing a lack of communication and feeling rushed. Disappointment with pricing and feelings of unhelpfulness were mentioned, indicating areas where customer service could improve.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlight Reviews:
Best Review: A customer praised the knowledgeable staff for their commitment to assisting in the selection of a perfect engagement ring while emphasizing the outstanding customer service provided by Alice.
Worst Review: One customer expressed frustration after experiencing inconsistent service, feeling neglected when seeking assistance and ultimately dissatisfied with their purchase.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Operating Hours |
|---------------------------|
| Tuesday - Friday: 11:00 AM - 6:00 PM |
| Saturday - Sunday: 11:00 AM - 6:00 PM |
| Monday: Closed |

Notable Staff:
- Alice