AK Jewelers in Sacramento CA

AK Jewelers, located at 546 La Sierra Dr, Sacramento, CA 95864, is well-regarded for its exceptional engagement ring creation and personalized service. This family-owned business has been a staple in the Sacramento County area since 1976. With a solid rating of 4.8 out of 5 from 56 reviews, customers consistently praise the skilled craftsmanship and attentive service provided by the staff.

The jewelers at AK have a reputation for creating beautiful custom engagement rings tailored to individual preferences. Customers appreciate the in-house design services, allowing for a personal touch that sets AK Jewelers apart from traditional retail outlets. They also offer repair services and a selection of fine jewelry, ensuring all jewelry-related needs can be met under one roof.

Positive reviews highlight the friendly and knowledgeable team, which includes family members involved in various aspects of the business. Customers frequently mention the exceptional customer service and the honest, straightforward approach from the staff. The team, especially members like Phillip and Sofia, is noted for making the engagement ring purchasing process not only enjoyable but also memorable.

However, some reviews reflect occasional dissatisfaction regarding specific services. A few customers have reported issues with repairs or product quality, indicating that experiences can vary.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer praised AK Jewelers for their custom engagement ring service, commending the owner for their knowledge and helpfulness throughout the design process. This experience led to a beautiful ring that exceeded expectations, reflecting the care and attention given to every detail, shared by Michael.

Worst Review: One review voiced disappointment with a chain repair service that failed shortly after purchase. The customer felt that their concerns regarding the service were met with defensiveness rather than understanding, as noted by Tara.

Opening Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed

Staff Members Mentioned:
- Phillip Kozycz
- Sofia Cullers

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.