Fay Jewelers, located at 1512 W El Camino Avenue in Sacramento, CA, is an inviting family-run jewelry store that specializes in creating custom engagement rings and other jewelry pieces. Serving the Natomas area, this shop has garnered a solid reputation among local residents, with many customers praising its attentive and friendly service.

Managed by Ali Ganji and supported by his dedicated team, Fay Jewelers offers a personalized experience for those looking to design their dream engagement rings. Customers appreciate the warmth of the staff, who take the time to listen to their ideas and provide expert advice throughout the creative process. The shop is well-known for its competitive pricing and high-quality craftsmanship.

Customer Sentiment: Approximately 80% of customers are delighted with their experiences, while 10% have found the service to be average, and another 10% reported issues regarding the level of service.

Opening Hours:
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 4:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed

Best Review: One customer, Alex, praised the supportive staff and their willingness to customize an engagement ring, describing the overall experience as pleasant and fulfilling.

Worst Review: However, a customer named Cheri expressed disappointment with the service, feeling belittled during the process and receiving unsatisfactory repairs on her jewelry.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.