Grebitus & Sons, a trusted name for over 90 years in the Sacramento region, specializes in fine jewelry and engagement ring creation. Conveniently located at 2580 Fair Oaks Blvd, #30, Sacramento, CA 95825, the store is known for its personalized service and a wide selection of high-quality diamonds and gemstones. Customers have praised the skilled craftsmanship involved in ring resizing and repair services, noting the friendly staff's commitment to ensuring customer satisfaction.
However, not all feedback has been positive. While some reviews highlight exceptional customer service and detailed assistance in selecting engagement rings, others express frustration over perceived poor service and communication lapses. The reviews encompass a total of 15 reviews, reflecting varying experiences with the staff's attentiveness and the jewelry quality.
The store's phone number is (916) 487-7853, and they operate with the following hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Overall sentiment analysis from online reviews indicates a balance of positive and negative feedback, with approximately 60% positive, 20% neutral, and 20% negative sentiments present.
Best Review:
A customer commented on the exceptional service they received while shopping for an engagement ring. They appreciated the staff's knowledge and willingness to answer all questions, making them feel valued during their visit.
Worst Review:
Another customer expressed disappointment with the service they received, noting that the staff was not attentive and failed to provide adequate assistance, which led to a frustrating experience while looking for a ring.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.