Arden Jewelers, located at 2800 Arden Way, Sacramento, CA 95825, has been a trusted jewelry destination in Sacramento County for over 35 years, specializing in engagement rings and custom jewelry design. The store is renowned for its family-run approach and exceptional service, led by knowledgeable staff like Angelo, who has received high praise for creating beautiful and personalized engagement rings.
The range of services includes engagement ring creation, jewelry repair, appraisals, and purchasing gold and jewelry. Customers appreciate the friendly, no-pressure atmosphere, which makes the experience enjoyable and educational. While the store has obtained positive recognition for its craftsmanship and customer care, some reviews note occasional dissatisfaction with specific service timelines or offers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: A customer highlighted Arden Jewelers' ability to turn a rare and fragile gemstone into the engagement ring of their dreams, praising Angelo’s exceptional communication and willingness to refine the design until it was perfect.
Worst Review: One review expressed disappointment in not receiving the highest offer for gold sales compared to other shops, indicating that while service was friendly, the customer felt they could have gotten better value elsewhere.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
Staff members mentioned include Angelo, who is noted for his expertise in gemology and jewelry design.
Positivity Score: 90%
Total Customer Feedback Reviewed: 188