Hamilton Jewelers Pavilions, located at 504 Pavilions Lane in Sacramento, CA 95825, is a distinguished jeweler known for its exceptional engagement ring creation and customer service. The store, operating since 1946, specializes in custom and handcrafted jewelry, providing an elegant selection of designer pieces and fine Swiss timepieces. The committed staff, including owner Daniel and team members like Christine, are recognized for their dedication to quality service, ensuring every client feels valued without high-pressure sales tactics.
Customer reviews highlight a generally positive sentiment towards the store, with a significant focus on their helpful and friendly atmosphere. Many customers praise the exceptional customer service and the attentive assistance given during the ring selection process. However, some reviews indicate dissatisfaction with specific service issues, reflecting variability in customer experience.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
**Highlight Reviews:**
Best Review: A customer noted the amazing service received during the customization of their engagement ring, expressing gratitude for the team who went out of their way to ensure everything was perfect.
Worst Review: A dissatisfied customer expressed frustration over a negative interaction, citing poor communication regarding repairs and dissatisfaction with the treatment received.
**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 11:00 AM - 6:00 PM |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 6:00 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Daniel and Christine.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 38
Store Phone Number: 9169272300