Jared Galleria of Jewelry, located at 1620 Arden Way, Sacramento, CA 95815, operates in Sacramento County and specializes in engagement ring creation and personalized jewelry services. The store is known for its wide selection of high-quality jewelry and expert staff who offer a range of services, including custom jewelry design, on-site repairs, ring sizing, and personalized engraving. Customers appreciate the knowledgeable staff, particularly Lamont Barber and Vijay, who provide attentive service and insight during the selection process for engagement rings.
However, the store has received mixed reviews, with a notable number highlighting issues with customer service, delays in repairs, and occasional lack of availability during busy hours. Overall, the engagement ring services are well-executed, but there can be inconsistencies in customer care.
Operating hours for Jared Galleria of Jewelry are as follows:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 55%
Neutral sentiment: 20%
Negative sentiment: 25%
Best Review:
A customer named Lakyn expressed satisfaction with the knowledgeable assistance of a staff member in selecting a wedding band. The customer appreciated the attentive service and felt content with the final choice.
Worst Review:
Christian shared frustrations regarding poor customer service when trying to have a latch fixed on jewelry. The experience was marked by a lack of communication and resolution from the staff, which left the customer feeling disappointed.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Mentioned:
- Lamont Barber
- Vijay
Positivity Score: 65%
Total Customer Feedback Reviewed: 493