DeVons Jewelers, located at 1689 Arden Way, Sacramento, CA 95815, operates within Sacramento County and is renowned for its exceptional services in engagement ring creation and fine jewelry. The store is known for a wide variety of exquisite engagement rings and wedding bands, along with services like custom design and jewelry repairs. The staff, including knowledgeable associates like John Clark and Shawn, consistently receive praise for their professionalism and helpfulness, making the ring selection process enjoyable rather than pressured.
Customer feedback indicates a generally positive atmosphere, with many reviewers highlighting the attentive service and high-quality products available. However, some customers have reported negative experiences regarding the handling of resizing and repairs, specifically mentioning issues with service timing and inconsistent customer treatment.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Highlight Reviews:
Best Review: Afton praised the store for its kind and knowledgeable staff, mentioning the efficient service during her engagement ring purchase experience and the smooth resizing process afterward.
Worst Review: Jen expressed frustration over her experience with customer service when dealing with a ring resizing, noting a lack of attention and respect from the staff which led her to consider other jewelers.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 11:00 AM - 7:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 144