DeVons Jewelers, located at 1910 29th Street, Sacramento, CA, is a reputable destination for those seeking high-quality engagement rings and exceptional customer service. With a legacy spanning decades, this jewelry store prides itself on its impressive selection of fine jewelry and luxury watches, including being an official Rolex retailer. Their engagement ring creation service is particularly noteworthy, as the skilled staff work closely with customers to craft pieces that perfectly manifest their love stories.
The team, including notable staff members like Matt and Steven, is commended for their professionalism and willingness to assist customers through every step of the process, ensuring a personalized experience. Positive remarks highlight the welcoming atmosphere, knowledgeable staff, and the quality craftsmanship of the jewelry. Among the customer reviews, there is a general appreciation for the informative service provided by the team, which fosters a sense of trust and community with their clientele.
However, some reviews point out concerns regarding wait times for popular luxury watches, reflecting the high demand in the market. Despite these challenges, many customers express satisfaction with their ultimately successful purchases, indicating that patience is rewarded.
Overall Sentiment from Online Customer Reviews:
80% Positive | 15% Neutral | 5% Negative
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
**Staff Members:**
- Matt
- Steven
Best Review:
A customer praised the exceptional service received from the staff at DeVons, highlighting their attentive approach and knowledge, which made the journey of buying a Rolex enjoyable and memorable.
Worst Review:
One review expressed frustration over a lack of urgency during the purchasing process of a Rolex, indicating that despite a friendly atmosphere, the experience left something to be desired in terms of efficiency.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.