Zales Jewelers, located in Arden Fair Mall at 1689 Arden Way, Ste. 2156, Sacramento, CA 95815, operates in Sacramento County. Known for its wide variety of diamond and precious jewelry, Zales specializes in the creation of engagement rings, offering both custom designs and ready-made options. The store's knowledgeable staff is frequently mentioned in positive reviews, highlighting their exceptional customer service, particularly from team members like Raul and Letty, who assist clients in choosing the perfect engagement ring.

However, the reviews reveal a mixed sentiment about the overall experience at this jewelry store. Customers appreciate the quality and selection of jewelry but express dissatisfaction with long wait times, communication issues, and customer service in certain instances.

Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM

Staff members mentioned include Raul and Letty.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 60%
Neutral sentiment: 20%
Negative sentiment: 20%

Best Review:
A review from a customer praised the helpfulness of Raul, stating he provided an exceptional experience in selecting an engagement ring, making the process enjoyable and personalized.

Worst Review:
A customer expressed frustration over multiple issues with their order, including long delays and problems with customer service, indicating that they would not return due to a poor overall experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.