HomeStore LocatorCASacramentoZales Jewelers - Arden Fair Mall
70% Score | Zales Jewelers - Arden Fair Mall, Sacramento CA

Zales Jewelers, located in Arden Fair Mall at 1689 Arden Way, Ste. 2156, Sacramento, CA 95815, operates in Sacramento County. Known for its wide variety of diamond and precious jewelry, Zales specializes in the creation of engagement rings, offering both custom designs and ready-made options. The store's knowledgeable staff is frequently mentioned in positive reviews, highlighting their exceptional customer service, particularly from team members like Raul and Letty, who assist clients in choosing the perfect engagement ring.

However, the reviews reveal a mixed sentiment about the overall experience at this jewelry store. Customers appreciate the quality and selection of jewelry but express dissatisfaction with long wait times, communication issues, and customer service in certain instances.

Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM

Staff members mentioned include Raul and Letty.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 60%
Neutral sentiment: 20%
Negative sentiment: 20%

Best Review:
A review from a customer praised the helpfulness of Raul, stating he provided an exceptional experience in selecting an engagement ring, making the process enjoyable and personalized.

Worst Review:
A customer expressed frustration over multiple issues with their order, including long delays and problems with customer service, indicating that they would not return due to a poor overall experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 70%
Total Customer Feedback Reviewed: 202

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Zales Jewelers - Arden Fair Mall
Zales Jewelers - Arden Fair Mall
70%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Arden Fair Mall
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