Blue Nile is a renowned jeweler located in Newport Beach, California, that specializes in creating exquisite engagement rings and other fine jewelry. The showroom is situated at 1085 Newport Center Drive, Newport Beach, CA 92660. Customers appreciate the exceptional service provided by knowledgeable staff members like Amir, Paul, and Justin, who assist with selecting the perfect ring while ensuring a welcoming atmosphere. The store’s extensive collection allows for customization, providing options for different styles and budgets.
Many customers have praised the detailed guidance offered during the ring selection process, emphasizing the helpfulness and professionalism of the staff. However, there are some concerns regarding service delays and ring sizing accuracy. Overall, Blue Nile maintains a strong reputation in the community for high-quality jewelry and customer care.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 11:00 AM - 6:00 PM
Customer reviews reflect a positive overall sentiment towards Blue Nile, with approximately 70% positivity, 20% neutral, and 10% negative.
Best Review: A customer highlighted Amir’s exceptional expertise and patience in assisting with their engagement ring purchase, making the experience enjoyable and educational.
Worst Review: Another review expressed disappointment due to service delays, which affected their engagement party's timing and led to feelings of frustration with the overall experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned: Amir, Paul, Justin.
Positivity Score: 80%
Total Customer Feedback Reviewed: 58