Michael Moses Vault, Newport Beach, CA

Michael Moses Jewelers, situated at 2525 West Coast Highway in Newport Beach, CA, is a beloved destination for those seeking custom engagement rings and high-end jewelry. This charming store has become a staple in Orange County and has garnered an impressive 4.8-star rating from its customers.

The owner, Michael Cortez, along with his talented team, offers a blend of creativity and expertise, particularly in the realm of engagement ring design. They take pride in working closely with clients, ensuring that their vision comes to life through personalized consultations and a wide selection of exquisite diamond pieces. Many customers appreciate the attentive and friendly atmosphere, remarking that the staff goes above and beyond to make the experience enjoyable and stress-free.

While the majority of reviews are glowing, there are occasional mentions of dissatisfaction regarding specific experiences or requests, reflecting that even the best jewelers can have their off days.

Customer Sentiment: Approximately 85% of customers are highly satisfied, while 10% have shared neutral feelings about their experiences, and 5% have reported issues.

Opening Hours:

- Tuesday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday & Monday: Closed

Best Review: Evan praised the team for their patience and guidance through the custom ring design process, which made him feel confident and satisfied with his final purchase.

Worst Review: Joshua expressed disappointment over the quality of service he received, stating that he encountered rude behavior from staff during his visit, which negatively impacted his experience.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.