Soraya Fine Jewelry in Newport Beach, CA, is a reputable jeweler offering exceptional services, particularly in the creation of engagement rings. Located at 240 Newport Center Dr #112, Newport Beach, CA 92660, this jewelry store has garnered positive feedback for its attentive and personalized service. The team, including the owner Zack and his assistant Mina, is recognized for their professionalism and friendliness, ensuring a pleasant experience for customers seeking unique jewelry pieces.
Operating in Orange County, Soraya Fine Jewelry is known for working with clients to craft custom engagement rings that reflect their personal style. The shop is often praised for its reasonable pricing and beautiful selection, although some customers have raised concerns regarding transparency in pricing and service.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 11:00 AM – 5:00 PM |
| Wednesday | 11:00 AM – 5:30 PM |
| Thursday | 11:00 AM – 5:30 PM |
| Friday | 11:00 AM – 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff:
- Zack
- Mina
Best Review: A customer praised the amazing customer service and the thoughtful, complimentary service of removing links from a watch while thanking them for their patience.
Worst Review: A disgruntled customer voiced serious concerns about transparency, alleging deceptive practices related to pricing and quality, indicating a negative experience with the owner.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 6