Carol Klein Fine Jewelry is a family-owned jewelry store located in the heart of Newport Beach, California. With over 70 years of experience, they specialize in creating beautiful and personalized engagement rings tailored to the unique desires of their clients. The crafting of custom pieces is led by a knowledgeable team, including Jon, Marvin, and Betty, who are renowned for their exceptional customer service and attention to detail. This store also offers a wide range of services, including jewelry repairs, resizing, and gemstone appraisals, all performed with the utmost care.
The store's address is:
1028 Bayside Drive, Newport Beach, CA 92660
Phone: (949) 760-3094
Operating hours are:
- Tuesday: 11:00 AM – 5:30 PM
- Wednesday: 11:00 AM – 5:30 PM
- Thursday: 11:00 AM – 5:30 PM
- Friday: 11:00 AM – 5:30 PM
- Saturday: 11:00 AM – 4:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The sentiment gathered from 46 customer reviews indicates a predominantly positive atmosphere, with approximately 85% of reviewers expressing satisfaction with the jewelry and services. Neutral remarks accounted for 10%, while negative reviews comprised about 5%.
Best Review:
A customer named Lauren praised the jewelry store for the personalized service provided during her engagement ring purchase. She highlighted the friendly atmosphere and the exceptional quality of the ring she received, expressing confidence in her choice.
Worst Review:
A reviewer named Guy shared a less favorable experience, feeling undervalued when selling a diamond ring. He reported receiving a much lower offer compared to another jeweler, which left him disappointed with the pricing offered.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 46