Twila True Fine Jewelry & Watches, situated in Newport Beach, California, specializes in crafting exquisite engagement rings complemented by exceptional customer service. Located at 980 West Coast Highway, Newport Beach, CA 92663, this boutique has garnered attention for its personalized approach to jewelry design, guided by knowledgeable staff who ensure a stress-free experience for customers. The store is managed by skilled professionals like Shahrzad, who is noted for her dedication and expertise in understanding client needs.

The jeweler operates in the competitive luxury market, boasting a collection that spans various styles, from custom designs to elegant ready-made pieces. Clients appreciate the blend of traditional craftsmanship with modern aesthetics, making it a preferred destination for engagement rings and other fine jewelry.

Operating hours are as follows:

| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 4:00 PM|
| Wednesday | 10:00 AM - 4:00 PM|
| Thursday | 10:00 AM - 4:00 PM|
| Friday | 10:00 AM - 4:00 PM|
| Saturday | 10:00 AM - 4:00 PM|
| Sunday | Closed |

The total number of reviews examined totals 31, reflecting a generally favorable sentiment about the store's services.

Overall Sentiment from Online Customer Reviews:
Positive sentiment stands at 90%, neutral at 8%, and negative at 2%, indicating that customers predominantly appreciate the service and quality offered by Twila True Fine Jewelry & Watches.

Best Review:
Dan highlighted his experience with Shahrzad, praising her helpfulness and the beautiful pendant necklace he purchased for his wife, noting that it exceeded his expectations.

Worst Review:
Jen's feedback describes a disappointing phone interaction with a staff member, feeling dismissed and experiencing poor customer service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members noted include Shahrzad.