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Blue Nile located in Scottsdale, AZ, offers an exceptional engagement ring creation service. Opened on May 28, 2021, this store is set in the upscale Scottsdale Fashion Square, which is known as Arizona's premier shopping destination. The showroom provides a personalized experience allowing customers to explore a wide variety of high-quality jewelry options, including engagement rings, wedding bands, and other fine jewelry. Customers appreciate the knowledgeable staff, particularly associates like Megan and Reina, who have been noted for their exceptional service and comprehensive product knowledge.
The atmosphere is generally welcoming, with many reviews highlighting the staff's ability to make customers feel comfortable without pressuring them into purchases. However, there have been isolated comments regarding instances of staff overlooking customers upon entering the store. Overall, the feedback indicates a commitment to customer satisfaction.
The store is located at:
7014 E Camelback Rd Ste 1224
Scottsdale, AZ 85251
Phone: (877) 377-1548
Operating Hours:
| Day | Hours |
|-----------|-----------------------|
| Sunday | 10:00 AM - 9:00 PM |
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
The store operates in Maricopa County.
Overall Sentiment from Online Customer Reviews:
Positive sentiments stand at around 85%, with 15% categorized as negative. Reviews often praise the quality of service and product selection, while some customers expressed minor concerns regarding wait times or individual staff interactions.
Best Review:
James commended the excellent service and knowledgeable staff, stating that their guidance during the purchase of an engagement ring contributed significantly to a positive experience.
Worst Review:
Esad mentioned feeling uncomfortable due to staff attention, explaining that while their approach to some customers felt respectful, their experience at entry was less favorable.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 29
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