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G.G. Gems Inc. is a distinguished jewelry store located at 8112 North 87th Place, Suite B, Scottsdale, AZ 85258, operating in Maricopa County. With a focus on creating extraordinary engagement rings, G.G. Gems offers a personalized experience through customized designs. Glenna Gibbons, the owner, provides exceptional service to her clients, ensuring each piece is crafted with care and attention to detail.
The store specializes in engagement ring creation, jewelry repairs, and redesigns, with a reputation for high-quality craftsmanship. Clients have expressed their satisfaction with Glenna's ability to realize unique visions, resulting in stunning custom pieces that reflect personal stories and sentiments.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Most reviews reflect a high level of customer satisfaction, praising the attentive service and quality of the jewelry. However, there are a few concerns regarding accessibility for walk-in customers due to the appointment-only policy.
Best Review:
Alyson praised G.G. Gems for their outstanding customer service and the beautiful custom bracelet designed for her sister’s birthday, highlighting the store's commitment to creating meaningful pieces.
Worst Review:
John expressed frustration over not being acknowledged when he visited the store, feeling that the appointment-only policy was not adequately communicated, which left him disappointed with his experience.
| Day | Hours |
|-----------|-------------------|
| Monday | 10 AM - 5 PM |
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
Staff: Glenna Gibbons
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 79
Store Phone Number: 4808602266
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