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Brighton Jewelers specializes in creating exquisite engagement rings and offers a wide range of jewelry services in Scottsdale, AZ, located at 4320 N Miller Rd, Ste 107. The business is known for its family-owned charm, operated by experienced jewelers who prioritize personalized service and quality craftsmanship. Customers have commended the staff for their helpfulness and professionalism, particularly in relation to jewelry repairs and custom designs. The store has a reputation for fair pricing and providing a welcoming atmosphere for clients.
On the other hand, some customers have reported experiences of dissatisfaction, particularly related to communication issues and perceived pricing increases. Overall, the store has received 59 reviews, combining both positive and critical sentiments.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Highlight Reviews:**
Best Review: A customer praised Brighton Jewelers for their stellar service and the quality of work, highlighting the helpful staff's knowledge and willingness to assist with engagement ring creation.
Worst Review: One reviewer expressed disappointment with the staff's handling of jewelry repairs and issues with pricing transparency during the transaction process.
**Operating Hours:**
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned: Lilia, Stanley, and John.*
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 59
Store Phone Number: 4809949467
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