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Steven Kretchmer Fine Jewelry is renowned for its exquisite engagement ring designs and superior craftsmanship in Scottsdale, Arizona. Located at 13845 N Scottsdale Rd, Scottsdale, AZ 85254, this jeweler specializes in creating unique, tension-set engagement rings that stand out for their innovative designs and high-quality materials. The skilled staff, including Claudia Kretchmer, are celebrated for their patience and thoroughness, ensuring that clients receive personalized service tailored to their specific needs. The store offers services including custom design, repairs, and same-day delivery, making it a go-to destination for those seeking bespoke engagement rings.
Operating hours are Monday through Friday from 10:30 AM to 5:00 PM, Saturday from 10:30 AM to 5:00 PM, and closed on Sundays. The phone number for inquiries is (480) 948-6677.
Overall Sentiment from Online Customer Reviews:
With a total of 21 reviews analyzed, customer feedback is generally mixed. Positive sentiments account for approximately 65%, while neutral and negative experiences make up 20% and 15%, respectively. Most reviewers appreciate the exceptional craftsmanship and customer service but express concerns regarding pricing and some communication issues.
Highlight Reviews:
Best Review: Mary Landau commended the stunning creations and personalization received in crafting her engagement and wedding bands, appreciating the unique designs that drew admiration from jewelers worldwide.
Worst Review: Joseph W. raised significant concerns about the durability of the engagement ring after it was remade, reporting issues with sizing and loose diamonds, leading to dissatisfaction with the service and warranty claims.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 10:30 AM - 5:00 PM |
| Tuesday | 10:30 AM - 5:00 PM |
| Wednesday | 10:30 AM - 5:00 PM |
| Thursday | 10:30 AM - 5:00 PM |
| Friday | 10:30 AM - 5:00 PM |
| Saturday | 10:30 AM - 5:00 PM |
| Sunday | Closed |
Staff members mentioned include Claudia Kretchmer.
Positivity Score: 75%
Total Customer Feedback Reviewed: 21
Store Phone Number: 4809981577
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