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The Diamond Source offers exceptional engagement ring creation services in Scottsdale, Arizona. Situated at 16451 N Scottsdale Rd, Suite 103, this jeweler specializes in crafting exquisite, custom engagement rings, working closely with clients to bring their visions to life. The owner, Nir, along with his knowledgeable staff including Kristi and Donna, are commended for their professionalism and friendly service, creating a welcoming environment for customers. The store is recognized for its extensive selection of GIA certified loose diamonds and its commitment to quality craftsmanship in all jewelry pieces.
Services provided include:
- Custom engagement ring design
- Jewelry repair and appraisal
- On-site gold and diamond buying
Regular operating hours are as follows:
| Day | Hours |
|-------------|-------------------|
| Tuesday | 10:00 AM - 6:00 PM|
| Wednesday | 10:00 AM - 6:00 PM|
| Thursday | 10:00 AM - 6:00 PM|
| Friday | 10:00 AM - 6:00 PM|
| Saturday | 11:00 AM - 5:00 PM|
| Sunday | Closed |
| Monday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive sentiment is overwhelmingly high among the 60 reviews reviewed, with approximately 95% of feedback being favorable. Customers frequently praise the knowledge and honesty of the staff, as well as the stunning quality of the jewelry. Neutral feedback accounts for about 3%, while only 2% displays negative sentiment related to service delays and specific customer experiences.
Best Review:
Eden highlighted the exceptional quality and variety of diamonds at The Diamond Source, emphasizing the friendly and knowledgeable staff who made the shopping experience pleasant and personal.
Worst Review:
Ron expressed dissatisfaction with a miscommunication regarding the repair of his jewelry, which led to frustration. He noted the lack of apology or engagement from the staff during this encounter.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 60
Store Phone Number: 4809900100
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