Diamond Consignment Store in Scottsdale AZ

The Diamond Consignment Store, located at 4246 N Scottsdale Rd, Scottsdale, AZ 85251, is a notable destination for engagement ring creation and other fine jewelry services. With a commendable focus on customer experience, the store has garnered 29 reviews, showcasing their commitment to quality and individual service. Customers often rave about the expertise and attentive nature of the staff, particularly owners Carl and Robbie, who are recognized for their personalized assistance and willingness to cater to specific needs in diamond selection and custom design.

This family-owned business boasts over 35 years of experience and specializes in diamond engagement rings, custom diamond and gemstone jewelry, and consignment pieces. Patrons appreciate the extensive selection available, which includes both new and previously owned items at competitive prices, often significantly lower than traditional retail stores.

While positive sentiments dominate the feedback, some customers have expressed concerns regarding customer service experiences, with a few noting unprofessional behavior during interactions. However, the overall positive atmosphere reflects a dedication to customer satisfaction in finding their perfect engagement ring.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Carl (Owner)
- Robbie

Best Review:
René praised the store's excellent customer service, stating that their consigned piece sold shortly after being submitted, and highlighted the impressive pricing.

Worst Review:
Melissa criticized the store for a lack of communication regarding her consigned item meant for charity, feeling that the staff's offers were insincere after a delay in purchasing.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*