Eriksson J. Jewelers, located at 7041 E. 1st Avenue, Scottsdale, AZ 85251, is a distinguished jewelry store specializing in custom engagement ring creation and repair services. With over 50 years of experience, the skilled team, including Jimmy Eriksson, is dedicated to crafting unique, one-of-a-kind designs tailored to individual clients' desires. The store offers a variety of services such as resizing, stone replacement, and laser welding, ensuring that every piece of jewelry receives the highest quality care and craftsmanship.
Customer reviews indicate a generally positive atmosphere surrounding the jeweler, with sentiments about 67% positive, 33% neutral, and 0% negative. Most clients commend the professionalism, quality, and responsiveness of the staff, highlighting their expertise in handling complex jewelry modifications and repairs. However, there have been some mentions of dissatisfaction regarding customer service experiences.
**Opening Hours:**
- Tuesday: 10:30 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: By appointment only
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Jimmy Eriksson
Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 33%
Negative: 0%
Best Review:
Joey expressed admiration for Jimmy's ability to resize his class ring, which other jewelers deemed unmodifiable, praising the professionalism and value of the service provided.
Worst Review:
No negative reviews were identified.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 3