Gold House, located at 3941 N Brown Ave, Scottsdale, AZ 85251, is a distinguished jewelry store specializing in engagement ring creation and custom designs. With a passion for exquisite craftsmanship, Gold House collaborates with talented artists and designers to offer unique pieces that reflect elegance and individuality. The store has built a loyal clientele over 35 years, recognized for its personalized service and stunning selection of jewelry.
Customers have praised the exceptionally knowledgeable staff, including the owner Anis Zehani and team member Alex Saudargas, for their welcoming approach and dedication to customer satisfaction. Services offered include custom design, jewelry cleaning, repair, and restoration. Some customers have particularly highlighted the store's commitment to high-quality craftsmanship and a diverse array of unique jewelry that is not commonly found in other places.
However, there have been mentions of dissatisfaction regarding product quality, with some customers reporting issues with purchased items not meeting expectations or durability standards.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
The atmosphere surrounding customer responses tends to be favorable, with most reviewers appreciating the service and unique offerings, although there are a few complaints regarding product quality.
Best Review:
Sallie praised Gold House for having the largest selection of quality jewelry and commended the staff for their helpfulness and lack of pressure during the buying process.
Worst Review:
Pat expressed dissatisfaction with a ring purchased, stating it was of poor quality, with significant issues appearing shortly after purchase.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 10:00 AM - 7:00 PM |
Staff members mentioned include Anis Zehani and Alex Saudargas.
Positivity Score: 80%
Total Customer Feedback Reviewed: 39
Store Phone Number: 4804293994