J. Brandt Recognition, located at 2816 W Lancaster Ave, Fort Worth, TX 76107, is a well-regarded supplier of customized jewelry, especially in the realm of nursing and medical pins, fraternity and sorority badges, and recognition awards. With a strong foothold in Tarrant County, this company has been serving customers since 1986, and their experience shines through in their quality offerings.
Customers appreciate the personalized service that J. Brandt Recognition provides, with many reviewers noting how attentive and responsive the team is, particularly Alicia Brandt, the VP Sales. The shop focuses on creating tailored pieces, making it a popular choice for special requests and custom orders. Many clients have expressed satisfaction with their products and have heralded the team for their excellent communication throughout the ordering process.
Customer Sentiment: Approximately 85% of customers are highly satisfied, while 10% have shared neutral sentiments and 5% have experienced issues.
Opening Hours:
- Wednesday to Thursday: 7 AM – 5:30 PM
- Friday to Sunday: Closed
- Monday to Tuesday: 7 AM – 5:30 PM
Best Review: Julie praised the outstanding customer service, noting prompt responses to her inquiries and a timely delivery of her order for a community college in Alabama.
Worst Review: Lindsay voiced her disappointment regarding a delayed order for a sorority badge, although the company later offered a full refund, which she appreciated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 15