Jared Galleria Of Jewelry Hulen Mall - Outparcel, Fort Worth TX
Jared Galleria of Jewelry, located at 4750 South Hulen St., Fort Worth, TX 76132-1404, operates within Tarrant County. The store is recognized for its extensive engagement ring creation services, offering a variety of customization options to suit diverse preferences. Customers have highlighted the knowledgeable and friendly staff, particularly noting the helpfulness of associates during the purchasing process. The store has garnered a mix of positive and negative feedback from a total of 350 reviews.
Positive reviews frequently mention the excellent customer service, with many customers expressing satisfaction with the professional guidance provided during the selection of engagement rings. Reviewers appreciated the attentive approach taken by staff, which contributed positively to their overall shopping experience.
Conversely, negative reviews often focus on concerns regarding service timeliness and miscommunication about repairs and warranties. Some customers have reported frustrations with delays in service and a perceived lack of accountability concerning their products.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%
**Opening Hours:**
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
**Staff Members Mentioned:**
- Oscar
- Joel
- Brad
- Amanda
- Sonia
Best Review:
A customer praised the store for its exceptional service while purchasing an engagement ring, specifically commending the staff for their patience and expertise in guiding them through various options, leading to a confident purchase.
Worst Review:
Another customer expressed deep dissatisfaction after their engagement ring was returned multiple times for issues that persisted after repairs, alleging inadequate craftsmanship and a lack of accountability from the staff regarding the quality of service provided.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
