Zales Jewelers - Ridgmar Mall, Fort Worth TX

Located at 2050 Green Oaks Rd, Fort Worth, TX, Zales Jewelers has garnered attention for its engagement ring creation and various jewelry services. The store operates in Tarrant County and can be reached at (817) 737-4096. Currently, Zales is reported as permanently closed, which raises questions about its availability to provide services.

The reviews highlight a mix of sentiments regarding customer service and engagement ring creation. On one hand, there are positive reviews commending specific staff members, such as one customer who appreciated the assistance provided by a representative named Kim, mentioning her patience and helpfulness during the selection process. On the other hand, there are numerous negative reviews expressing dissatisfaction, particularly concerning customer service and the handling of repairs, with issues raised about the staff's attitude and service levels that left customers feeling undervalued.

Overall Sentiment from Online Customer Reviews:
Positive: 20%
Neutral: 10%
Negative: 70%

Highlight Reviews:
Best Review: A customer named Jessica praised Kim for her helpful and patient service, making her experience enjoyable as she browsed for an engagement ring.

Worst Review: Hayley expressed significant frustration with the store's staff, stating they did not seem interested in assisting customers and handled her repair very poorly.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours**:
Currently unavailable due to store status.

**Staff Members Mentioned**:
Kim