HomeStore LocatorTXFort WorthZales Jewelers - Ridgmar Mall
25% Score | Zales Jewelers - Ridgmar Mall, Fort Worth TX

Located at 2050 Green Oaks Rd, Fort Worth, TX, Zales Jewelers has garnered attention for its engagement ring creation and various jewelry services. The store operates in Tarrant County and can be reached at (817) 737-4096. Currently, Zales is reported as permanently closed, which raises questions about its availability to provide services.

The reviews highlight a mix of sentiments regarding customer service and engagement ring creation. On one hand, there are positive reviews commending specific staff members, such as one customer who appreciated the assistance provided by a representative named Kim, mentioning her patience and helpfulness during the selection process. On the other hand, there are numerous negative reviews expressing dissatisfaction, particularly concerning customer service and the handling of repairs, with issues raised about the staff's attitude and service levels that left customers feeling undervalued.

Overall Sentiment from Online Customer Reviews:
Positive: 20%
Neutral: 10%
Negative: 70%

Highlight Reviews:
Best Review: A customer named Jessica praised Kim for her helpful and patient service, making her experience enjoyable as she browsed for an engagement ring.

Worst Review: Hayley expressed significant frustration with the store's staff, stating they did not seem interested in assisting customers and handled her repair very poorly.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours**:
Currently unavailable due to store status.

**Staff Members Mentioned**:
Kim

Positivity Score: 25%
Total Customer Feedback Reviewed: 7

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Ridgmar Mall
Zales Jewelers - Ridgmar Mall
25%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Map data ©2024
Map data ©2024
Zales Jewelers - Ridgmar Mall
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