Marquise Jewelers, located in Fort Worth, Texas, is renowned for its exceptional engagement ring creation and customer service. Situated at 4800 S Hulen St Ste 2605, Fort Worth, TX 76132, this jeweler offers a wide range of services including custom jewelry design, repairs, and a diverse selection of diamond engagement rings, wedding bands, and loose diamonds. The store operates in Tarrant County and seeks to provide a personalized shopping experience for each client.
With a total of 158 reviews, the sentiment from customers overall leans positive. The positive feedback highlights the knowledgeable and attentive staff, particularly mentioning Ali, who has been recognized for providing exceptional assistance in the engagement ring selection process. Many customers have noted the excellent competitive pricing and the welcoming atmosphere, making it a favored destination for significant purchases. However, there are a few mentions of delays in service or inconsistent experiences, indicating that while most reviews are favorable, there are areas for improvement.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Brian commended the store for its beautiful jewelry and impressive customer service, emphasizing a no-pressure buying experience which made selecting the perfect engagement ring enjoyable.
Worst Review:
While most feedback is positive, there were some remarks about occasional service delays, with one customer mentioning that a specific visit lacked the usual attentive staff engagement.
| **Hours of Operation** |
|------------------------------|
| Monday - Friday: 11 AM - 8 PM |
| Saturday: 10 AM - 9 PM |
| Sunday: 12 PM - 6 PM |
Staff members mentioned include Ali, who received multiple commendations for his helpfulness and expertise.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 158
Store Phone Number: 8175709774