Rios Jewelers, located at 3601 Airport Fwy, Fort Worth, TX 76111, is a family-owned jewelry store with a rich history of over 35 years in the business. Known for its exceptional customer service, the shop specializes in custom engagement rings and various jewelry repair services. The owner, Nick, and his team are noted for their attention to detail and personal touch, ensuring each piece is tailored to the client's desires. Many customers praise the quality of workmanship and the favorable pricing, often citing significant savings compared to larger retailers.
The store currently operates Tuesday to Friday from 9 am to 5 pm, making it convenient for those looking to schedule consultations or repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Reviews reflect a generally favorable impression of Rios Jewelers, with numerous customers highlighting the friendly and knowledgeable staff, as well as the quality of their custom jewelry. However, some feedback includes delays in completion times.
Best Review:
Taylor, a customer, appreciated the stunning job done on her engagement ring, noting the craftsmanship and Nick's patience throughout the process, despite a longer-than-expected timeframe.
Worst Review:
Laura expressed frustration with the wait time for pickup of custom-made items, stating that her order took over a month longer than anticipated.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Tuesday to Friday: 9 am - 5 pm
**Staff:**
- Nick (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 50
Store Phone Number: 8178311181