Deutsch & Deutsch, located at 2109 South 10th Street, McAllen, TX, is a standout jewelry store that has become a local favorite for engagement ring creation and other fine jewelry services. This family-owned business operates in Hidalgo County and has been serving customers for over 80 years, blending tradition with a personalized touch.
The staff at Deutsch & Deutsch, including knowledgeable team members like Ana and Ito, are dedicated to providing exceptional customer experiences. Shoppers frequently commend the attention they receive, with many noting how the staff takes the time to truly understand their desires when it comes to crafting the perfect engagement ring. The store’s inviting atmosphere enhances the experience, making it a lovely place to discuss and design meaningful pieces for life’s special moments.
Customer Sentiment: Approximately 75% of customers express high satisfaction, while 15% report neutral experiences, and around 10% have faced various issues.
Opening Hours:
Monday to Saturday: 10:00 AM – 8:00 PM
Sunday: Closed
Best Review: Lee highlighted the incredible service he received, feeling treated like family while selecting a timepiece that he hopes to pass down through generations.
Worst Review: A reviewer named Cory shared frustration over consistently poor service, claiming to have been ignored during multiple visits and stating that the staff was unhelpful regarding product inquiries.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 253
Store Phone Number: (956) 728-9300