Shangri-La Jewelry is located at 217 S Main St, McAllen, TX 78501, and can be reached at (956) 686-7725. This esteemed jeweler is renowned for its engagement ring creation and a wide variety of jewelry options, including perfumes and sunglasses, making it a one-stop-shop for memorable gifts. With a history of exceptional customer service, the store boasts a strong reputation within the Hidalgo County community.
The staff, noted for their expertise and friendliness, consistently provide attentive service to help customers navigate their options in engagement rings. Reviews highlight a welcoming atmosphere, with many customers expressing satisfaction with the extensive selection and favorable pricing.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
Despite some instances of reported rudeness during busy times, the majority of reviews commend the store's helpfulness and excellent product range, emphasizing their competitive prices.
Best Review: A customer praised the wonderful selection of branded perfumes and noted the friendliness of the staff, highlighting their ability to assist and provide great prices.
Worst Review: One customer expressed disappointment in the treatment received, stating that the staff were rude during their visit despite spending a large sum on merchandise.
Operating Hours:
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 6 PM
- Sunday: 10 AM – 5:30 PM
- Monday: 10 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
Staff: No specific staff member names were provided.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 129
Store Phone Number: 9566867725