Plazo De Oro and Diamonds, McAllen, TX

Plaza De Oro, located at 305 South Broadway St, McAllen, TX 78501, is a family-owned jewelry store serving the Rio Grande Valley since 1993. Renowned for its exceptional engagement ring creation services, this establishment offers a wide selection of 10K and 14K gold, diamonds, and custom designs. The knowledgeable staff, including owner Kumar, is dedicated to providing a personal touch in customer service, ensuring that each client feels like family. Customers appreciate the variety of options available, as well as the commitment to competitive pricing.

Operating hours are as follows:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive reviews constitute approximately 85% of the 84 total reviews analyzed, showcasing praise for both customer service and quality of jewelry. Neutral feedback accounts for about 10%, often highlighting general satisfaction with the range of products. Negative reviews make up roughly 5%, primarily focusing on communication issues and product quality concerns.

Best Review:
Mauro noted the exemplary service and competitive prices at Plaza De Oro, recommending it as a go-to place for gold purchases.

Worst Review:
Brenda expressed dissatisfaction with the store's customer service, indicating consistent delays in delivery and a lack of accountability.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff mentioned: Kumar