Gold Palace, located at 317 S Main St A, McAllen, TX 78501, is a revered jeweler specializing in the creation of custom engagement rings and other fine jewelry. Known for its extensive selection of brand-name perfumes and quality jewelry, the store operates under the leadership of Mike, who actively engages with customers seeking expert guidance.
With a total of 329 reviews, the overall sentiment from online customer reviews reflects a mixed atmosphere. Positive sentiments account for approximately 70%, while neutral sentiments constitute 20%, and negative sentiments roughly 10%.
Positive reviews often highlight the competitive prices and variety of perfumes and jewelry available. Customers express satisfaction with the helpfulness of the staff and the vast selection, particularly for unique items. Negative reviews occasionally point to customer service issues, specifically mentions of rudeness from some staff members and concerns about product quality.
**Opening Hours:**
- Monday - Saturday: 10 AM - 6 PM
- Sunday: 11 AM - 4 PM
**Staff Members Mentioned:**
- Mike (Owner)
Best Review:
Omar praised Gold Palace for offering an impressive range of perfumes and accessories at affordable prices, emphasizing that the overall shopping experience was highly satisfactory.
Worst Review:
Steph shared concerns regarding the service she received, describing a rude encounter with a staff member named Mike, which ultimately led her to feel dissatisfied with her purchase and the shopping experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 329
Store Phone Number: 9566302800