Twins Jewelry Gold & Silver, located at 2403 N 10th St Suite A, McAllen, TX 78501, is a renowned jeweler specializing in engagement ring creation and custom jewelry services. With a strong reputation for quality craftsmanship and customer satisfaction, this family-owned business has been operating since 1983. Customers have praised the knowledgeable staff, particularly Omar, for providing excellent guidance and a wide array of choices in jewelry design, including personalized engagement rings.
The jeweler offers a variety of services ranging from custom jewelry design to repairs, ensuring each piece reflects the customer's unique vision. They are also known for their competitive pricing and commitment to customer service, making it a favored destination for those seeking special jewelry pieces in Hidalgo County.
Overall, the sentiment from online customer reviews is overwhelmingly positive, with an estimated score of 85% positive, 10% neutral, and 5% negative. Many customers highlight the friendly atmosphere and the quality of work, while a few express concerns regarding customer service during peak times.
**Best Review:** Terry commended the fantastic customer service and quality work he experienced, expressing his eagerness to return for future pieces.
**Worst Review:** Paul noted a disappointing experience regarding customer service, feeling that attention was lacking unless he was making a purchase.
Operating Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 6 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 90%
Total Customer Feedback Reviewed: 27
Store Phone Number: 9566317077