Montalvo Jewelers, located at 1910 S 10th St, McAllen, TX 78503, is a prominent jeweler in the Rio Grande Valley known for its exquisite services, particularly the creation of engagement rings. The store operates under the management of George Montalvo and offers a wide range of jewelry, including luxury watches, ideal cut diamonds, and a variety of bridal collections.
Review analysis shows that the store has received a total of 24 reviews. Many customers praise the staff for their professionalism and helpfulness in assisting with ring selections and special orders. Notable positive feedback highlights the excellent customer service, particularly mentioning staff members Alma and Aracely for their attentiveness.
However, there are negative reviews regarding customer interactions, with some customers citing rudeness from certain staff members.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Best Review: A customer named Gmail Molina commended the exceptional service and support from staff members Alma and Aracely, expressing satisfaction with their engagement ring purchase.
Worst Review: Gerardo Rodriguez expressed disappointment with the unfriendly service received at the counters, which detracted from his experience at the store.
Opening Hours:
- Tuesday to Saturday: 10 AM – 8 PM
- Sunday: 12 PM – 5 PM
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members:
- George Montalvo (General Manager)
- Alma (Staff)
- Aracely (Staff)