Diamond District is a jewelry store nestled in Cross Creek Mall, Fayetteville, NC, known for its exceptional engagement ring creation services. The jeweler offers a wide range of gold, diamond, and silver jewelry, showcasing pieces from 10Kt to 14Kt gold, including customized options to cater to unique customer preferences. With a focus on customer service, the staff, including notable members like Bag and Alex, ensure a welcoming and attentive shopping experience. The store is noted for its patient and helpful staff who provide quality service, further enhancing the overall engagement ring selection experience.
The store operates in Cumberland County and can be reached at (910) 930-1910.
**Address**:
419 Cross Creek Mall,
Fayetteville, NC 28303
**Operating Hours**:
- Friday: 11 am – 8 pm
- Saturday: 11 am – 8 pm
- Sunday: 12 pm – 6 pm
- Monday: 11 am – 8 pm
- Tuesday: 11 am – 8 pm
- Wednesday: 11 am – 8 pm
- Thursday: 11 am – 8 pm
### Overall Sentiment from Online Customer Reviews:
The overall sentiment for Diamond District is highly positive. Approximately 90% of reviewers express satisfaction with their experiences, emphasizing the friendliness and helpfulness of the staff. About 7% of reviews are neutral, while 3% convey dissatisfaction mainly related to specific service issues.
### Best Review:
A customer named Crystal Duggins commended the exceptional service received, highlighting the attentiveness and knowledge shown by the staff, which made her jewelry buying experience memorable.
### Worst Review:
A review by Tiffannie Davenport raised concerns about poor product quality and customer service, suggesting dissatisfaction with the return policy and overall service experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.